Refund Policy
Refund Policy
At Blue Sector LLC, customer satisfaction is our priority. This Refund Policy explains the circumstances under which refunds may be requested for our digital services.
1. General Policy
Blue Sector LLC provides customized digital services, including website development, AI chatbot integration, SEO, digital marketing, branding, and related business solutions. Due to the nature of these services, refunds are subject to the terms outlined below.
2. Eligibility for Refunds
A refund may be considered if:
- The project has not yet commenced.
- Blue Sector LLC is unable to deliver the agreed service.
- A duplicate payment was made by mistake.
- Both parties mutually agree to cancel the project before significant work has been completed.
3. Non-Refundable Cases
No refunds will be issued once work has started, initial concepts are delivered, or revisions have been made.
4. Partial Refunds
If a project is cancelled after work has begun, Blue Sector LLC may issue a partial refund based on the percentage of work completed. Any expenses already incurred will be deducted from the refund amount.
5. Project Cancellation
Clients may request project cancellation at any time by contacting us in writing. Refund eligibility will be evaluated based on the current stage of the project and the work already completed.
6. Processing Time
Once approved, refunds will be processed using the original payment method within 5–10 business days. Processing times may vary depending on your payment provider or financial institution.
7. Chargebacks
If you experience any issue with our services, please contact us before initiating a chargeback. Unauthorized chargebacks without prior communication may result in suspension of ongoing services while the dispute is being investigated.
8. Contact Us
For refund requests, contact us at:
Email: bluesectorllcofficial@gmail.com
Phone: +1 (817) 254-3388
3709 Pecan Cir
Bedford, TX 76021, United States